Warranty Policy
Thank you for shopping with Core Track Store.
We are committed to providing quality products backed by reliable after-sales support.
1-Year Domestic Warranty
All eligible products purchased from Core Track Store come with a 1-Year Domestic Warranty at no additional cost.
The warranty period begins from the date of delivery.
What Is Covered
The warranty covers:
- Manufacturing defects
- Functional defects under normal usage
- Internal mechanism defects (where applicable)
If a manufacturing defect is confirmed, we will repair or replace the product at our discretion.
What Is Not Covered
The warranty does not cover:
- Accidental damage
- Physical or cosmetic damage
- Damage caused by misuse or negligence
- Water damage (unless specifically mentioned as waterproof and covered)
- Normal wear and tear
- Unauthorized repairs or modifications
- Damage caused by improper handling
Warranty Claim Process
To request warranty service, email us with:
- Order ID
- Product Name
- Description of the issue
- Clear photos or videos of the product
Email: quadstores.india@gmail.com
Our support team will review your request and respond with the next steps.
Warranty Service
Depending on the issue, we may:
- Repair the product
- Replace the product with the same or equivalent model
- Offer another suitable resolution if replacement is unavailable
Warranty decisions are made after inspection by our technical team.
Contact Us
Core Track Store
Serving customers since 2019
Email: quadstores.india@gmail.com
Thank you for choosing Core Track Store. We appreciate your trust and are committed to delivering quality products and dependable customer support.